Who We Are

Who We Are

With a commercial presence spread across Somaliland regions, we are the leading telecommunications company in the Somaliland and East Africa, with over 6,000 employees providing a comprehensive range of mobile voice and data services to over 3 million individual and business customers.

Somtel is an organization powered by its people and driven by Dahabshiil excellence, diversity and market presence. These dynamic forces have enabled us to become one of the leading mobile telecom companies in East Africa.

At Somtel, we see the future in the present – in our values and the way we conduct our business day by day. This means enchanting our customers and exceeding their expectations with world-class services. This is why we have developed a corporate culture that puts the customer at the center of the organization.

In the driver’s seat are our people of different backgrounds and thinking. They are creative and proactive, as we seek out the best and we expect the best. We aim to retain them by encouraging our employees to freely express their thoughts and reward them appropriately, making it known how much they are valued.

With this approach, Somtel has developed a high-achieving, highly result-oriented organizational culture. It is, after all, the richness of resources rather than the abundance of resources that will allow companies such as us to succeed in today’s global arena.

We seek to create economic and social value wherever we go. As conscientious business citizens, we regard our social, cultural and environmental responsibilities as sacred. Our commitment is demonstrated in community support and development programs in the country we operate in.

With an unstoppable drive and desire for growth, Somtel is providing limitless opportunities to its employees for career development and upward mobility. Our ability to acquire, develop and retain values based leaders is a legacy that has contributed to our sustained strong performance. As we look to accelerate our growth, we are building on this legacy to help us reach a new level of strength as a global organization.